China Post is China’s official postal service and a major player in global shipping, especially for smaller parcels and e-commerce shipments. They provide a range of international and domestic shipping services, catering to both individuals and businesses. Here’s a detailed overview of China Post as a shipper:

China Post’s Shipping Services

1. Domestic Services:
   • Handles letters, parcels, and packages across China.
   • Provides express delivery through its subsidiary, EMS China (Express Mail Service).
2. International Services:
   • China Post Ordinary Small Packet: Affordable, used for small, lightweight items with no tracking once it leaves China.
   • China Post Registered Air Mail: Slightly costlier than ordinary mail but includes tracking.
   • ePacket: A popular service for e-commerce shipments like AliExpress and Amazon. Faster and includes tracking.
   • China Post EMS (Express Mail Service): Premium, express international shipping with full tracking and faster delivery times.
3. Sea and Land Services:
   • Provides cost-effective surface mail options for bulky or less time-sensitive items.

China Post’s Role in E-commerce

• Frequently used by platforms like Amazon, AliExpress, eBay, and Wish to ship goods from Chinese sellers to international buyers.
• Favored for its affordability and wide-reaching network.
• ePacket, a partnership between China Post and postal services in other countries, is specifically designed for small parcels and ensures relatively quick delivery.

Tracking China Post Shipments

Finding the Tracking Number:

• A China Post tracking number is typically 13 characters long:
  • Formats: RCN**, LCN**, or E*******CN**.

How to Track:

1. China Post Tracking Website:
   • Visit China Post Tracking.
2. Third-Party Tracking Platforms:
   • Websites like 17Track.net, TrackChinaPost, or Parcel Monitor provide real-time updates.
3. Destination Postal Service:
   • After leaving China, tracking may continue through your country’s postal service (e.g., USPS for the U.S., Royal Mail for the UK).

Tracking Updates:

• “Departure from outward office of exchange”: The package has left China.
• “Arrival at inward office of exchange”: The package has arrived in the destination country and is awaiting customs clearance.

Delivery Times

• China Post Air Mail: 15–60 days, depending on the destination.
• ePacket: 7–20 days for most countries.
• EMS: 5–15 days, with higher costs for expedited shipping.

Common Issues and Solutions

1. Delays:
   • Customs clearance in the destination country can cause delays.
   • Holidays in China (e.g., Chinese New Year, Golden Week) may slow down processing.
   • Port or shipping route congestion can also affect timelines.
2. Lost or Untrackable Packages:
   • If the package is untrackable, confirm whether it was sent via a service without tracking (e.g., Ordinary Small Packet).
   • For registered or tracked mail, contact China Post or your local postal carrier for further investigation.
3. Damaged Goods:
   • File a claim with the seller or the platform (e.g., Amazon) if goods arrive damaged.

Contacting China Post

• Website: China Post Official Website
• Customer Service (Domestic): 11185
• Customer Service (International): +86 10 11183

Tips for Using China Post

• Choose the right service: For faster shipping, opt for ePacket or EMS.
• Plan for delays: Especially during holidays or peak shipping seasons.
• Work with reliable sellers: Ensure your seller uses a shipping method with tracking if the delivery is important.

Let me know if you need help with tracking a specific package or navigating China Post services!